Cancellations And Shipping

Orders may be cancelled if a request to do so is submitted and acknowledged by us BEFORE the item is shipped. We try to process orders quickly, so your best chance of cancelling your order is by contacting us within one hour of placing the order. You can reach us via shishells@yahoo.com

Orders marked as “Shipped” cannot be cancelled. Shipping is $3.50 for up to 4 items.  5 items and over will qualify for FREE Shipping.  Merchandise will be shipped 24-48 hours after payment is made.  All orders will have tracking sent to the customer via email.  

Return and Refund Policy

Items may be returned for a credit only if the item is defective. To return an item, please notify us within 24 hours upon receipt of the item that you wish to return. The item must be returned to us within 5 days of the initial request to return. Upon receipt of your request to return an item, we will provide instructions for how to return the item to us.  Upon receipt of the item, provided it is returned in the same condition in which it was sent, and under the terms described, we will issue a refund via store credit or credit the original payment method. We only accept returns if items are defective, once an item has been worn and/or removed from original packaging it will not be accepted for a return.